Return policy
We truly hope you adore your Doughhound pieces — but if something isn’t quite right, we’re here to help.
🛍️ Returns for Store Credit
We accept returns for store credit only. This allows you to find something else that fits you just right.
📅 Return Window
Items must be returned within 30 days of the delivery date.
✨ Return Conditions
To be eligible for return, items must be:
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Unworn, unwashed, and free of stains or scents
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In original condition, with all tags (including any Doughhound tags) attached
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Footwear must be returned with the original shoebox, undamaged and without postal labels
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Handbags must include any dust bags or original packaging
🚫 Final Sale & Non-returnable Items
We are unable to accept returns on:
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Items marked as FINAL SALE
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Intimates, stockings, earrings, hats, hair accessories
💌 Additional Notes
Original shipping charges are non-refundable. If your return does not meet the criteria above, we may return it to you at your expense.
Ready to make a return? Please email us at doughhound@163.com — we’ll walk you through the process step by step.