If you do have a question or trouble using the site please email us directly at We don't have a big fancy team to respond to you within 5 minutes so we do ask the following of you:

  • Check the Tutorial and Forums sections to make sure that your question isn't answered in one of those places. Doing so will help to make sure that when problems do arise with the site, we are free to handle them as quickly and efficiently as possible.
  • Understand that we WILL respond to your email as quickly as possible but that we aren't going to waste your time with a half-hearted answer just so we can get it to you withing 24 or 48 hours. If we can answer you in one hour we will, but if your question or problem is complex it may take a bit longer.